OCIO Y PARQUES TEMÁTICOS, SLU, a commercial company of Spanish nationality, duly registered in the Mercantile Registry of Alicante, Volume 3470, Folio 101, Page A-122360, 1st entry, with CIF nº B-54511837 and registered office in Benidorm, Ctra. from Benidorm to Finestrat, Camino del Moralet s / n 03502 Benidorm-Alicante, is the owner of www.iberiavillage.com

In the event that the User wishes to contact IBERIA VILLAGE, he may do so through the Call Center:

Telephone: 90.500.43.00
Fax: 965.00.44.68
e-mail: info@iberiavillage.com


These General Conditions of Access and Use (hereinafter the “General Conditions”) regulate the access and use of this Website owned by OCIO Y PARQUES TEMÁTICOS, S.L.U. [hereinafter “IBERIA VILLAGE”]. This Website is accessible through the address www.iberiavillage.com (hereinafter the “Website”) being its use by the user (hereinafter the “User”) free of charge and not requiring prior viewing or subscription. any record. However, the contracting of certain services or products may require the User’s registration on the Website in the terms described below and the prior acceptance of certain Particular Conditions that develop and complement these General Conditions.

IBERIA VILLAGE may, at any time and without prior notice, modify these General Conditions, as well as the General Contract Conditions and / or the Particular Conditions that, where appropriate, are included, by publishing said modifications on the Website with In order that they can be known by the Users, always before visiting the Website or purchasing any goods offered on the Website, if applicable.

It is expressly stated that the mere access to and use of the Website attributes the condition of User of the Website, and implies full and unreserved acceptance by the User of the total content of the General Conditions and, where appropriate and if they were of application, of the Particular Conditions in the version published on the Website at the time of said access.

Consequently, the User, under his own responsibility, must carefully read all the conditions on each of the occasions in which he intends to use the Website.

The Particular Conditions shall apply, where appropriate, to certain products, services and content that may be offered to Users through the Website, whose access and / or use are subject to them, which, depending on the case, replace, complete and / or modify the General Conditions.

If the User does not agree with the content of these General and Particular Conditions, he must refrain from accessing the Website and operating through it.

The access and use of the Website by minors must in any case be supervised and directed by the User [Legal Representative of the Minor], who expressly declares that the use of the same by them is done under his sole and exclusive responsibility.


In general, the User undertakes to comply with these General Conditions of Access and Use and, where appropriate, the Particular Conditions that may be applicable, as well as to always act in accordance with the law, good customs and the requirements of good faith, refraining from using the Website in any way that could prevent, damage or impair its normal functioning, the goods or rights of IBERIA VILLAGE, its suppliers, the rest of the Users or, in general, of any third party.

a) Not to use false identities, or impersonate others in the use of the Portal or in the use of any of the Portal services, including the use of passwords or access codes of third parties or in any other way; The User undertakes to truthfully provide the data provided and to keep them updated.

b) Adequately safeguard the “User Name” and the “Password” that is provided by IBERIA VILLAGE to Users, as identifying and enabling elements for access to the different services that could be offered on the Portal, committing themselves not to assign their use or to allow access to them by third parties, assuming responsibility for damages that may arise from an improper use of them. Likewise, the user undertakes to notify IBERIA VILLAGE, as quickly as possible, of its loss or theft, as well as any risk of access to the “User Name” and / or the “Password” by a third party.

c) Not to introduce, store or disseminate through or through the Website any computer program, data, virus, code, hardware or telecommunications equipment or any other instrument or electronic or physical device that is likely to cause damage to the Website, in any of the Services, or in any of the equipment, systems or networks of IBERIA VILLAGE, of any User, of the suppliers of IBERIA VILLAGE or in general of any third party, or that in any other way is capable of causing any type of alteration or impede their normal functioning.

d) Not to destroy, alter, use for their own use, disable or damage the data, information, programs or electronic documents of IBERIA VILLAGE, its suppliers or third parties;

e) Not to introduce, store or disseminate on or from the Website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public liberties, honor, privacy or the image of third parties and in general current regulations.

f) Not to introduce, store or disseminate through the Portal any content that infringes intellectual property rights, industrial or business secrets of third parties, nor in general any content of which, in accordance with the law, the right to make it available to third.


IBERIA VILLAGE has prepared this Website with information from internal and external sources and offers it to Users in its current state, which may contain inaccuracies or misprints. IBERIA VILLAGE does not guarantee the availability and continuity of the operation of the Website and the products, services or content offered therein, or that the content on its Website does not contain errors or is not updated, being exonerated from all liability for damages of any nature that may arise from such circumstances. IBERIA VILLAGE will carry out, as long as there are no circumstances that make it impossible or difficult to execute and as soon as it has news of errors, disconnections or lack of updating of the contents, all those tasks aimed at correcting the errors, reestablishing communication and update the referred contents. Likewise, IBERIA VILLAGE does not guarantee the technical reliability of its Website or access to its various pages, or the reliability of the content provided by third parties through its Website, being in the same way exonerated from all liability for damages and Damages of any nature that may arise from the lack of certainty, veracity, availability, continuity, legality, updating and nature of such content.

IBERIA VILLAGE declares and guarantees that its Website has the technology (software and hardware) necessary to date, for accessing and / or using it. However, IBERIA VILLAGE does not guarantee the eventual existence of viruses or other harmful technological elements on the Website that may cause alterations in the User’s computer systems introduced by any means by third parties. Likewise, IBERIA VILLAGE states that this Website has adequate security systems based on current technology.

Likewise, IBERIA VILLAGE is not responsible for possible errors or security deficiencies that may occur due to the use by the User of a browser of an outdated or insecure version, as well as for the activation of the key storage devices or User identification codes in the browser or damages, errors or inaccuracies that may arise from its malfunction.

The User will be liable for damages of any kind that IBERIA VILLAGE may suffer as a direct or indirect consequence of the User’s breach of the General Conditions and, in particular, of the Particular Conditions.

If any User considers that the content of the IBERIA VILLAGE Website is illegal or damages property or rights of the User or a third party, they must inform IBERIA VILLAGE of this by sending an email to info@iberiavillage.com


The structure, design and form of presentation of the elements [including, but not limited to, graphics, images, audio, files, logos, color combinations, databases, and any element susceptible to protection] are protected by rights of intellectual property, owned by IBERIA VILLAGE.

The reproduction, transformation, distribution, public communication, making available to the public and, in general, any other form of exploitation, partial or total, of the elements referred to in the previous section are prohibited. These acts of exploitation may only be carried out by virtue of the express authorization of IBERIA VILLAGE and which, in any case, must make explicit reference to the ownership of the aforementioned intellectual property rights of IBERIA VILLAGE.

Likewise, the use, under any circumstances, of the distinctive signs [brands and / or trade names] whose industrial property is owned by IBERIA VILLAGE, collaborators or sponsors is also prohibited. The User is only authorized for the private use of the documentary material prepared and arranged by IBERIA VILLAGE, whether for free or onerous.


The Website may make technical link devices available to Users, such as hypertext, banners, buttons, directories and any other search tool that allows the User to access Websites other than www.iberiavillage.com. The sole purpose of installing these links is to provide Users with access to available information offered by third parties and does not imply that IBERIA VILLAGE promotes, endorses, guarantees or recommends said Sites. The links included in the IBERIA VILLAGE Website are only offered as informative references, without any type of assessment of the content, ownership, services or products offered from them.

The User must exercise extreme caution in the evaluation and use of said links, leaving IBERIA VILLAGE exonerated of all responsibility in relation to the information, data, files, products, services and any kind of material existing on the pages accessed through of these.

Likewise, unless expressly authorized by IBERIA VILLAGE, the link to “final pages”, the “frame” and any other similar manipulation are not allowed. Links must always be to the home page or home page www.iberiavillage.com.


For the purposes of these General Conditions, and for any communication that may be required between IBERIA VILLAGE and the User, they should be addressed by email to info@iberiavillage.com, or by written communication addressed to the Customer Service Department; Ctra. From Benidorm to Finestrat, Camino del Moralet s / n; 03502 Benidorm-Alicante.
Communications from IBERIA VILLAGE to the User will be made in accordance with the data provided by the User when registering on the Website, if applicable.

The User expressly accepts and for all communications related to the use of the Website, and / or the contracting of the products and / or services that may be offered in it, the use of email as a valid procedure for sending such communications.


IBERIA VILLAGE may inform Users about its products, services, promotions or commercial offers through the email they have provided.

In accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce [LSSICE], the User’s authorization will be requested to be able to use their email for this purpose.

At any time, the User may revoke the consent given by email to the account info@iberiavillage.com, clearly indicating their ID, name and surname.


If any clause of these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or part of it that is null or ineffective, the rest of the General Conditions subsisting in everything else and having such a provision, or the part of it that is affected, by not being placed unless, as it is essential to these General Conditions, it should affect them in an integral way.


These General Conditions, as well as the specific conditions and all those relationships that may arise from the access and use of the Website between the User and Terra Mítica will be interpreted and governed in accordance with Spanish legislation.

For any litigious issue that may arise, the parties submit to the jurisdiction of the courts and tribunals of Alicante in the case of legal persons and, in the case of consumers and users (natural persons), to the jurisdiction of the courts and Courts that are determined based on the applicable rules of procedural distribution and protection of consumers and users.


The user has complaint forms at his disposal at the Terra Mítica Visitor Services offices.

The User may file any complaint or claim at the postal address or email address indicated above in section 1 of these General Conditions of Access and Use.

Likewise, the User as a consumer may request an out-of-court solution of disputes, in accordance with Law 7/2017, of November 2, which incorporates Directive 2013/11 / EU, of the European Parliament and of the Council, of May 21, 2013, on the alternative resolution of consumer disputes.

You can access this method through the website: http://ec.europa.eu/consumers/odr/.